• EASY DELIVERY

FAQ'S

What currency are the prices ?
Currency depends on the currency of your location,it is automatic..

I just placed an order, when will it ship?

Shipping Duration Worldwide is 2-14 days using one of the following shipping couriers: TNT or DHL,USPS,FEDEX.This guarantees an accurate estimation and secure delivery of the items that OUR CUSTOMERS choose.

Tracking numbers will be updated 2-4 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include the name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via contact us page. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?

Cosmetics,Perfumes,Health & Beauty,Sunglasses,Watches,Bags And Clothing.

Shipping to Germany,Spain,France,United Kingdom,Italy And other European countries takes 2-6 Working days.

Shipping to the United States takes between 5-12 working days.

Shipping to other parts of the world including Africa will take between 5-12 Working Days.

Evening/Occassion Dresses(Free Shipping)

Since Majority of these Types are Dresses are Custom Made Shipping may take between 8-40 days depending on Continent or Country of Customers Location.European Shipments are always much Faster,That being said All orders of Evening/Ocassion Dresses should be received within 40 days.

TOTALLIFECHANGES

Delivery of All Totallifechanges Products take 3-6 Working days.They Ship directly from the Customers Country.No Duties and Customs Duties on all the products from Totallifechanges.



I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you ! Please send us an email AT info@rudbai.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.